Our delegates are looking for solutions to address the following challenges;
How do you select and implement the best technology and channels to capture customer feedback and analyse data to make better strategic decisions
How do you arm your call centre agents with the best tools to engage with the right customer, via the right channel at the right time?
What programs, incentives and initiatives can you implement to increase staff learning and engagement, to maximise your limited resources?
If you have new and innovative products, solutions, service or technologies relevant to this space, our delegates want to hear from you. We have a number of sponsorship packages available to suit all budgets.
Make a Contact Centre Series Event part of your marketing strategy in 2020-21 and guarantee the opportunity to reach your target market at this proven and trusted event series. Our sponsorship packages offer a unique platform to inform and educate a qualified audience of key stakeholder from the contact centre industry. A customised marketing solution ensures that each unique sponsorship package compliments your existing marketing mix, allowing you the opportunity to gain direct and personal access to new and existing customers. Join the other sponsor partners and position your business to be a global sponsor and speaker partner.
Who should sponsor?
Omni-channel solution providers
Unified Communication vendors
Cloud Contact Centre solution providers
Data Analytic solution providers
Speech Analytic solution providers
Digital Transformation providers
Contact Centre hardware providers
Contact Centre BPO & BPM providers
Process automation vendors
AI, Chatbots/Live-chat providers
Workforce Optimisation providers
Security Solution providers
Monitoring & Tracking solutions
How can you engage?
Network - You and your team will enjoy unrivalled networking opportunities with senior decision makers during the event’s networking sessions, morning tea, lunch and afternoon breaks.
Speak - Present your company, showcase your knowledge and demonstrate your expertise by speaking to senior decision makers in an open and engaging platform.
Exhibit - Stand out from the crowd and demonstrate your solution in person with a stand or table display at the event. This can also be used to respond to onsite enquiries or setup meetings with delegates.
Brand - Raise your organisation’s profile and position yourself as an authority in the industry by being branded as one of the Contact Centre Series partners. You will receive extensive branding opportunities in the lead up to, during and after the event.